Terms and Conditions

§ 1 Scope of Application and Basis of the Contract

1. These General Terms and Conditions (GTC) apply to all contracts between the association Gemeinsame Zukunft e. V., Grochlitzer Str. 36, 06618 Naumburg/Saale (hereinafter “Agency”), and clients (hereinafter collectively “Client”) regarding services related to the preparation and organization of weddings in Denmark. These GTC are intended for consumers as defined in § 13 of the German Civil Code (BGB).
2. The version of the Terms and Conditions in effect at the time the respective contract is concluded shall apply.
3. The Client’s terms and conditions shall only become part of the contract if the Agency has expressly agreed to their validity in writing.

§ 2 Services Provided by the Agency

1. The Agency assists couples with the organizational and administrative preparations for a marriage in Denmark. The specific services to be provided in each individual case are determined by the booked package, the individual quote, and the booking confirmation in their respective agreed-upon versions.
2. General Information (Free Information Service): To the extent that a free information service is offered, it includes general guidance on typical documents and the standard procedure for a marriage in Denmark. An individual review of the specific case, the examination of personal documents, the preparation or submission of an application to the authorities, and the booking of a wedding date are only included if this has been expressly agreed upon.
3. Administrative Services: Depending on the package booked, the agency may, in particular, review personal information and submitted documents for administrative processing, point out any obviously missing information, compile and prepare the application documents, submit them to the relevant Danish authority on behalf of the client, and handle the associated organizational communication.
4. Organizational Services: Depending on the package, additional services may be included, such as requesting or coordinating a wedding date, communicating with the relevant municipality or wedding venue, and handling the organizational preparations for the marriage. The scope of services expressly agreed upon is always decisive.
5. The agency is generally obligated to provide the agreed-upon organizational and administrative services in a professional manner; however, it is not responsible for the outcome of an official decision or the granting of a permit.
6. The Document Check and the Rescue Package I are personalized reviews of the practical suitability of documents for the application process, intended for couples who wish to submit their application for marriage in Denmark on their own. They are a preparatory service for filing an application with the Danish Agency for Family Law. They cover only the preparation of your application. They do not constitute a wedding booking.

§ 3 Additional Wedding and Venue Services

1. In addition to the administrative packages, additional services may be agreed upon—depending on the offer. These include, for example, outdoor weddings, beach or lighthouse weddings, special venues, other unique wedding ceremonies, the arrangement of witnesses, photography, flowers, decorations, or other customized wedding services.
2. Additional services can be booked individually or in combination with another package. They are included in the package price only if this is expressly stated in the offer or in the booking confirmation.
3. The location, date, time, duration, number of guests, third-party services included, and any special conditions are specified in the individual quote and the booking confirmation. Special requests or subsequent changes may incur additional costs; these will be communicated prior to their implementation, to the extent possible.
4. Services already provided as part of an administrative package and separately booked wedding or additional services will be evaluated upon termination of the contract based on their respective scope of services and the actual status of processing.

§ 4 Government Agencies, Municipalities, and External Service Providers

1. Decisions regarding applications and the requirements for marriage are made exclusively by the competent authorities in Denmark. The agency cannot guarantee either a positive decision or a specific processing time.
2. The provision of individual services may depend on authorities, municipalities, marriage officiants, venues, photographers, florists, or other external service providers. The agency does not always have influence over their decisions, availability, or actual provision of services.
3. The offer or booking confirmation specifies whether the Agency is directly responsible for providing a third-party service or whether it merely acts as an intermediary or coordinates the organization of such services. To the extent that a contract is concluded directly between the client and a third-party provider, the third-party provider’s terms and conditions shall apply in addition.
4. Authorities or service providers may make changes to times, venues, wedding personnel, or procedures for objective reasons. This may be necessary, for example, due to official requirements, organizational difficulties, security requirements, or adverse weather conditions. The agency will inform the client of any significant changes as soon as it becomes aware of them and will endeavor to find an appropriate solution within the scope of the agreed-upon engagement.

§ 5 Distinction from Legal Advice

1. The agency provides organizational and administrative services. Documents are reviewed with a view to their practical use in the respective application or organizational process.
2. Individual legal advice, a binding legal review of a specific case, or legal representation before government agencies and courts is not included in the services, unless expressly and legally permissible agreed upon separately. In cases of legal uncertainty, authorized legal counsel should be consulted.

§ 6 Conclusion of the Contract

1. Contracts may only be concluded by persons who are at least 18 years of age and authorized to enter into the respective contract.
2. Unless expressly stated otherwise, information provided on the website or in promotional materials does not constitute a binding contractual offer by the agency.
3. By making a booking or expressly accepting an individual offer, the Client submits a binding offer to enter into the contract.
4. The contract is concluded as soon as the Agency accepts the offer, in particular through a booking or order confirmation. An automatically generated acknowledgment of receipt initially confirms only the receipt of the inquiry or order, unless it also expressly states acceptance at the same time.
5. The applicable service description, the booking confirmation, and these General Terms and Conditions are provided to the client in the form required by law. Invoices and other contractual documents may be transmitted electronically, in particular via email.

§ 7 Prices, Fees, and Payment

1. The prices stated in the offer or at the time of booking for the specifically agreed-upon services apply. Prior to a binding booking, the Client will be informed of the total price and the agreed-upon payment method.
2. Invoices are due on the respective due dates specified. Unless a different payment date has been agreed upon, payment is due upon conclusion of the contract.
3. In the case of agreed-upon installment payments, the amounts and dates specified in the offer or invoice apply. The agency may delay processing services for which advance payment has been agreed upon until payment is received, unless otherwise agreed.
4. Fees charged by Danish authorities, costs incurred by municipalities, and fees or expenses of external service providers are included in the package price only if this is expressly stated. Otherwise, they will be itemized separately or must be paid directly to the respective recipient.
5. The fees you are required to pay in Denmark (Family Law Agency, civil registry offices, Ministry of Foreign Affairs) are treated by us as a pass-through item (third-party funds) and are not part of our service contract. The Agency collects these government fees on behalf of and for the account of the client and forwards them in full. Fees already forwarded to the government agency are generally not refunded by that agency in accordance with its rules, even if the application is rejected. The Agency will refund fees not yet forwarded in full upon termination of the contract.
6. In the event of late payment, the statutory provisions apply.

§ 8 Processing Phases and Valuation of Services Already Rendered

1. The agency begins processing a fee-based order after the contract is concluded and—if agreed—after receipt of the due payment. An earlier start is possible only on the basis of a corresponding agreement or an express request by the client.
2. The following guidelines generally serve as a transparent assessment of the processing status of the main administrative service:

Service Phase 1 – 50%: Recording of the individual case, review of the information and documents, verification of apparent completeness for administrative processing, and notification of any information or documents still required.

Service Phase 2 – 30%: Administrative preparation and compilation of the application and supporting documents, as well as submission to the relevant Danish authority.

Service Phase 3 – 15%: Further administrative communication, handling of inquiries from authorities, and—if booked—organizational coordination related to the marriage ceremony.

Service Phase 4 – 5%: Final organizational support prior to the scheduled wedding date, to the extent that this is included in the booked service.

3. The percentages describe the typical economic share of each phase in the main administrative service. In each specific case, the decisive factor is which services were actually provided and to what extent. Phases that have been partially completed are to be taken into account according to their actual progress.
4. The aforementioned guidelines refer exclusively to the primary administrative service. Separately agreed-upon services—such as venue, event, witness, photography, or other additional services—will be billed separately based on their respective scope and stage of completion.
5. This provision does not affect any mandatory statutory claims, in particular the statutory rights in the event of revocation, termination, or non-conforming performance.

§ 9 Client’s Obligations to Cooperate

1. The client shall provide the agency with all information and documents necessary for processing in a complete, truthful, and legible manner and within the specified deadlines.
2. The Client is responsible for the accuracy of the information provided, as well as for the authenticity, validity, and completeness of the documents submitted. The Client shall carefully review drafts and information submitted for review and promptly point out any errors.
3. Changes in material circumstances after the conclusion of the contract—in particular regarding name, marital status, residency status, identification documents, or other information relevant to the proceedings—must be reported to the Agency immediately.
4. Delays resulting from missing, incomplete, illegible, or late information or documents may extend the processing time. If, as a result, a desired or scheduled deadline cannot be met, the rights of the parties shall be governed by the statutory provisions and the specific circumstances of the individual case.
5. The agency may request clarification and suspend processing to the extent that necessary information or documents are missing.

§ 10 Right of Withdrawal

1. In the case of distance contracts, consumers generally have the statutory right of withdrawal, unless a statutory exception applies.
2. Information regarding the time limit, the exercise of the right of withdrawal, its consequences, and any potential compensation for services already rendered is provided in a separate notice of withdrawal.
3. If the client expressly requests that the agency begin providing the service before the expiration of the withdrawal period, compensation may be due for services actually rendered up to that point in the event of a subsequent withdrawal, subject to the statutory requirements. The processing phases described in § 8 may serve as a guide for this assessment; however, the statutory requirements and the actual status of the services remain decisive.
4. Whether a statutory exception to the right of withdrawal applies to a specifically booked service tied to a specific date or time period depends on its specific legal classification. Such an exception does not exist merely because a date has been agreed upon.

§ 11 Dates and Availability

1. The request for or arrangement of a specific wedding date, municipality, venue, or service provider depends on their respective availability.
2. A request or non-binding preliminary reservation does not constitute a binding confirmation. A binding agreement exists only once the agency or the responsible authority has expressly confirmed the date.
3. The agency cannot guarantee the availability of a desired date, a specific municipality, venue, or person as long as no binding confirmation has been provided. Legal claims arising from breaches of duty remain unaffected.

§ 12 Photography and Image Rights

1. If photographic services have been agreed upon, the duration, scope, number, and type of images to be delivered are based on the quote or booking confirmation.
2. Unless a specific photographer has been expressly promised, the agency may select a suitable photographer. If a change is necessary for good cause, another suitable photographer may be engaged, provided this is reasonable for the client.
3. Copyrights, as well as rights of use and publication for the resulting photographs, are governed by statutory provisions and separate agreements with the photographer.
4. The agency will publish photos in which clients or guests are recognizable only if there is a sufficient legal basis for doing so, in particular if the necessary consent has been obtained.

§ 13 Extraordinary Events and Force Majeure

1. If a party is unable to fulfill a contractual obligation—or unable to do so in a timely manner—due to an extraordinary event beyond its reasonable control, the consequences shall be governed by statutory provisions. This is subject to the condition that the effects could not have been avoided even with reasonable measures.
2. Such events may include, for example, extreme weather conditions, natural disasters, war, acts of terrorism, epidemics or pandemics, government measures, significant traffic disruptions, failures of essential utility or communication systems, or comparable circumstances.
3. The affected party shall notify the other party as soon as possible if the performance of the contract is materially impaired. If a wedding ceremony is affected, the agency shall make reasonable efforts to find an alternative organizational solution or reschedule the event.
4. The parties’ mandatory statutory rights remain unaffected.

§ 14 Liability

1. The Agency shall be liable without limitation for damages caused intentionally or through gross negligence, as well as for damages resulting from culpable injury to life, limb, or health.
2. In the event of a breach of a material contractual obligation due to slight negligence, the Agency shall be liable only for foreseeable damages typical for this type of contract. Material contractual obligations are obligations whose fulfillment enables the proper performance of the contract and on whose compliance the Client may reasonably rely.
3. Otherwise, liability for damages caused by slight negligence is excluded to the extent permitted by law.
4. The Agency shall not be liable for the consequences of incorrect, incomplete, or delayed information or documents provided by the Client, provided that the Agency is not responsible for the circumstances in question.
5. The Agency shall not be liable for decisions, processing times, or actions taken by government agencies and local authorities, unless these were caused by a breach of duty for which the Agency is responsible.
6. To the extent that external providers are independent contractual partners of the client, the Agency is not responsible for the fulfillment of these third-party contracts. This does not affect the Agency’s liability for its own culpable conduct, particularly with regard to its own contractual obligations.
7. The foregoing provisions apply mutatis mutandis in favor of the Agency’s legal representatives, employees, and vicarious agents. Mandatory statutory liability provisions remain unaffected.
8. For the Document Check and the Rescuer Package I, the Client submits the application themselves. The Agency is responsible for the careful execution of the agreed-upon review, but not for the submission of the application itself, for discrepancies between the reviewed and the actually submitted documents, or for the decision of the authority. § 14 (1) through (3) remain unaffected.

§ 15 Data Protection

Personal data is processed in accordance with applicable data protection regulations. Details regarding the nature, scope, purpose, and legal basis of the processing, as well as the transmission of procedure-related data and documents to Danish authorities, municipalities, and, where applicable, involved service providers, can be found in the Agency’s currently valid privacy policy.

§ 16 Consumer Dispute Resolution

Unless there is a statutory obligation to do so, the Agency is neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

§ 17 Contract Language

The language applicable to the contract is specified in the offer, during the booking process, or in the booking confirmation. Unless otherwise agreed, German is the contract language.

§ 18 Governing Law and Jurisdiction

The law of the Federal Republic of Germany applies. For consumers, mandatory consumer protection provisions of the country in which they have their habitual residence remain unaffected, to the extent that these are legally applicable.

§ 19 Final Provisions

1. Individual agreements with the client take precedence over these General Terms and Conditions.
2. Should any provision of these General Terms and Conditions be or become invalid in whole or in part, the remaining provisions shall remain unaffected to the extent permitted by law. The invalid provisions shall be replaced by the applicable statutory provisions.
3. The specific scope of services is further defined by the individual offer, the service description valid at the time of booking, and the booking confirmation.

Effective: October 21, 2026